Here are some things that you can do to help protect yourself:
- Sign up for eStatements to reduce confidential information coming to you through the mail.
- Avoid accessing online banking over a public WiFi connection.
- Secure your mobile device with a passcode or fingerprint to keep thieves from gaining access to your confidential information.
- Enroll your debit card in VISA® Purchase Alerts, to receive notifications of spending outside of thresholds that you set.
- If you receive an email from an unknown source – especially if it has attachments or links in it – just delete it. Many email scams count on recipients to be curious and will use dramatic subject titles.
- Avoid clicking on any links within an unsolicited email, particularly emails that ask (either directly or by pointing to a website) for personal, financial, or identity information. Instead, directly type the website destination into your browser or use a trusted bookmark to verify the site or to log into your account directly.
- If you receive an email that warns you, with little or no notice, that an account of yours will be shut down unless you reconfirm your billing information, do not reply or click on the link in the email. Instead, contact the company cited in the email using a telephone number or website address you know to be genuine.
- Avoid sending personal or financial information over the Internet unsecured. Before submitting financial information through a website, look for your browser’s address bar to be highlighted green, which is a visual clue to you that the website is trusted and secure.
- If you suspect fraudulent activity on your account, notify us as soon as possible at 503-905-2222.
- Check out these security links for additional information on how to protect yourself:
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