Client Resources

Reorder Checks

Reordering checks is easy. Simply contact any of our offices (Get-In-Touch) or visit our check printing partner Harland Clarke online.

Order Checks

Report Lost or Stolen Debit Card

If you have lost your Pacific West Bank debit card or believe it may have been stolen, please call us immediately so we can protect you by stopping unauthorized transactions on the card.

During regular business hours (Monday – Friday, 9am to 5pm) you can call either branch, or our 800 number to speak with a banker:

After hours, please contact the number on the back of your card or 800-472-3272 for immediate assistance.

Online Banking Support

If you need assistance logging in for the first time, or accessing certain products or features, please don’t hesitate in reaching out to our team for assistance.

Additional resources can be found online at our Online & Mobile Banking Support page or visit our Education page for access to on demand video tutorials.

MoneyPass ATMs

We offer nearly 40,000 service charge free ATMs coast-to-coast through the MoneyPass ATM network. Use the MoneyPass ATM website to find the most convenient ATM location for you. As of October 31^st 2023, U.S. Bank ATMs no longer participate in the MoneyPass network.

ATM Locator